Delete your game data

Last updated: 10 October 2026

This page explains how to ask Bee Cool Studios to delete the data our games have stored with us: Match Street (Match Street 3D: Goods Sort on Google Play) and Orbit Trooper (Orbit Trooper: Space Shooter on Google Play). You don't need an account: each game identifies your save only by a random player ID.

How to request deletion

Open the game and go to Settings: in Match Street the gear on the home screen, in Orbit Trooper the gear on the ship screen.
At the bottom of the Settings window, note your Player ID (for example A1B2C3D4).
Send an e-mail to support@beecoolstudios.com with the subject “Delete my Match Street data” or “Delete my Orbit Trooper data” and include your Player ID.
We delete your data within 30 days and reply to confirm.

If you have already uninstalled the game and don't know your Player ID, write to us anyway and describe your progress (for example your level or planet and the date you last played); we will do our best to find your save. Uninstalling the game removes the data stored on your device.

What we delete

Your cloud save, stored in Google Firebase under your Player ID. Match Street: level, coins, boosters, lives, win streak, outfits, album cards, settings, the tutorials you have seen and whether you bought “Remove ads”. Orbit Trooper: planets unlocked and cleared, coins, crystals, weapons, troopers and gear, ship repairs, items, energy, kill count, settings, daily reward and whether you bought “Remove ads”.
Your Firebase sign-in record (the random Player ID itself) and, if you used Google Play Games, the link between it and your Play Games player ID.
Analytics and crash data linked to your app instance, through Firebase's data deletion tools.

What we keep, and for how long

Aggregated statistics that no longer identify you (for example how many players finished a level).
Records of purchases are kept by Google Play, not by us, under Google's own retention rules. After deletion, you can still restore “Remove ads” with Settings → Restore purchases. Coins and crystals already added to your save are deleted with it.
Without a deletion request: Match Street cloud saves are deleted automatically after 24 months without activity; Orbit Trooper cloud saves are kept until you ask us to delete them; analytics data is deleted after at most 14 months and crash reports after at most 90 days.

More details are in our Privacy Policy.